Your card's trip-delay benefit and the 60-day dispute window
Two different card tools solve two different problems.
Trip-delay and trip-cancellation benefits
Many travel credit cards reimburse hotels, meals and essentials after a long delay, often 6 hours or more or overnight, usually up to a cap per trip. They matter most when the airline owes you nothing, for example after an FAA ground stop.
- Find "[your card] guide to benefits". Use the issuer's own site.
- Confirm the trigger, the cap and that you paid the fare with that card.
- Claim deadlines are often short. Start immediately.
- Gather itinerary, proof of delay and itemized receipts.
Disputing the charge
If the airline cancelled, you declined the alternative and asked for a refund, and the refund deadline passes, your card issuer can reverse the charge.
The 60-day clockFor credit cards the dispute window is 60 days from the statement that first showed the charge. Debit cards have weaker, different protection, so ask the bank about its own window.
15 U.S.C. 1666 (Fair Credit Billing Act)
15 U.S.C. 1666 (Fair Credit Billing Act)
Order of operations
- Ask the airline for the refund in writing.
- Wait for the legal deadline (7 business days for cards).
- If it is late or refused, file a DOT complaint and dispute the charge.
Do not dispute if you accepted a voucher.
Sources: 14 CFR Part 260, 250.5, 259.4, DOT Aviation Consumer Protection. Rules can change; confirm for high-stakes claims.