Stuck on the plane on the ground: your rights

Tarmac delays have strict limits. You can complain to the DOT, and airlines can be fined.

Exceptions

The airline does not have to offer deplaning if the pilot reasonably believes safety or security is at risk, or air traffic control says leaving the gate or runway would disrupt airport operations.

What to do

1. Note the time you left the gate and the times of announcements.
2. Ask politely, and note who you asked, for food and water after 2 hours.
3. File a complaint with the DOT with those times.

This limit is about being held on the plane. It is separate from your refund if the flight is later cancelled.